Property and Casualty

We are the best in the business and we want to prove it to you.  AAN offers nationwide coverage, prompt and courteous service, combined with quick turn around times and the newest technology.  For a fee schedule and more information about how we can serve your company, please call Ken at 865-388-7737.

Claims Assignments

1. Claim received by phone, fax, email or online.
2. Claim is entered into our online file management system (Virtual Claims Adjuster).
3. Adjuster is assigned and notified by phone & email.
4. Insured is contacted by phone.
5. Acknowledgement is sent to client.

Inspection & Report

1. Adjuster contacts insured within 24 hours.
2. Inspects loss within 48 hours.
3. Estimate completed in Xactimate.
4.Report is sent for internal review by the AAN Account Manager or a member of the File Review Team. 5.Report invoiced, stacked and submitted to the client within 5 business days of receiving the assignment.

Review, Revisions, and Re-Inspections

1. Every claim is reviewed by an Account Manager or File Reviewer assigned specifically to your company.
2. Estimate revisions are completed by our Review Team the same business day. —
3. No more waiting for revised estimates! —No charge for reinspections on items we miss.

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